Privacy Policy
Last updated: March 2026
Welcome to Graylock Services, LLC (“we,” “us,” or “our”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website at www.graylockservices.com and our pre-settlement funding services. By using our website or submitting an application, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly and information that is collected automatically.
Information You Provide
- Contact and identity: Name, email address, phone number, mailing address, and similar identifiers.
- Application and case information: Information you submit in connection with a pre-settlement funding application, including details about your matter, date of loss, attorney information, and other information necessary to evaluate and service your request.
- Account information: If you create an account or log in, we store credentials and profile information you provide.
- Communications: Records of your communications with us (e.g., messages, emails, phone calls related to your application or account).
Information Collected Automatically
- Usage data: IP address, browser type and version, device type, pages visited, time and date of visits, and similar technical data when you use our website.
- Cookies and similar technologies: We use session and persistent cookies and similar technologies to operate the website, remember your preferences, and analyze use. You can adjust your browser settings to refuse or limit cookies; some features may not function properly if you disable cookies.
2. How We Use Your Information
We use the information we collect to:
- Evaluate and process pre-settlement funding applications and service existing funding agreements.
- Communicate with you and, where applicable, your attorney regarding your application and account.
- Operate, secure, and improve our website and services.
- Comply with legal and regulatory obligations and protect our rights and the rights of others.
- Send you service-related or marketing communications where permitted by law and where you have not opted out.
3. Sharing of Information
We may share your information:
- With your attorney or legal representative in connection with your application or funding, as necessary to evaluate and service your matter.
- With service providers that assist us (e.g., hosting, analytics, email delivery), under agreements that require them to protect your information.
- When required by law (e.g., court order, subpoena, or regulatory request) or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- In connection with a merger, sale, or transfer of assets, in which case we will seek to ensure your information remains protected under this Privacy Policy or a successor policy.
- With your consent or at your direction.
4. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission or storage over the Internet is 100% secure; we cannot guarantee absolute security. We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
5. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and our need to retain certain data. You may opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), such as the right to know, delete, and opt out of sale of personal information; we do not sell your personal information.
6. Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us and we will take steps to delete it.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Material changes may be communicated by email or a notice on our website. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Graylock Services, LLC
555 Pleasant Street, Ste. 202
Attleboro, MA 02703
Phone: (800) 539-6470
Email: info@graylockservices.com
You may also visit our Contact us page.